Job Type

Lawrence, MA

The Production Shift Manager leads and supports the production department in the conversion of raw materials into finished goods in the most cost-effective manner while adhering to food quality, food safety and industrial safety standards.

Job Responsibilities

  • Lead, plan, organize and control the operation of the shift.
  • Measure and evaluate key performance and productivity targets, including staffing levels, against established standards and goals;
  • Monitor performance of equipment and machinery in collaboration with food production and engineering teams; communicate equipment malfunction to maintenance team;
  • Develop and maintain performance standards for all aspects of food production;
  • Train, develop and coach production leads and employees;
  • Ensure quality, safety and good manufacturing processes (GMPs) are followed;
  • Comply with FDA, HACCP and SQF standards;
  • Lead interactions with local, state, federal and third-party inspectors;
  • Monitor, manage and improve employee productivity and provide constructive feedback, coaching, and progressive discipline as needed;
  • Review and maintain time records;
  • Prepare and submit performance reports;
  • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions when appropriate;
  • Identify and resolve employee, customer, and/or supplier concerns;
  • Perform other required tasks as assigned.

Job Requirements

  • High school diploma required; Bachelor’s degree preferred;
  • Minimum 3-5 years of experience in food production;
  • Minimum 7 years of supervisory experience;
  • Experienced with and capable of demonstrating strong understanding of HACCP or related food safety protocol;
  • Previous food processing experience, supervisory experience, manufacturing knowledge and understanding of yields, plant efficiencies, and operations procedures, preferred;
  • Excellent oral and written communication skills;
  • Able to lead problem solving and troubleshooting efforts associated with high-level process issues;
  • Strong problem solving, math, and analytical skills;
  • Ability motivate, train and coach employees to encourage optimum performance and engagement;
  • Good planning and priority setting skills;
  • Ability to work well with others in fast paced, dynamic environment;
  • Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment;
  • Ability to work in varying production environments (heat and cold).